Your happiness is important to us, and we are confident you will love your purchase, but we know things don’t always work out. If you are not 100% satisfied with your purchase, please refer to the following guidelines and contact us at [email protected] with any questions.Items can be returned for store credit only, issued in the form of a gift card sent via email to the email indicated on Return instructions or at checkout. We cannot issue refunds. Returned items must be received unwashed, unworn, free of odor/pet hair and with all original tags still attached. All returns must be received within 21 days of the date your order was delivered to you according to our tracking info. Please allow 5-7 days for your return package to arrive to us (to ensure your return is received within the 21-day window) & keep a record of your return tracking number. Return shipping is your responsibility and is non-refundable. So Fancy Boutique is not responsible for damaged, lost, or returned packages.
Items returned outside the 21-day policy and/or do not fit the return guidelines will be sent back.
Items NOT eligible for return include: Sale/Clearance Items, jewelry, undergarments including bras & bodysuits, socks, scarves, belts, hats, hair accessories, bags, shoes and Gift Cards.
Due to the fast-moving pace of our limited inventory we don’t do exchanges as we cannot guarantee that the size you want to exchange for will be in-stock at the time we receive your return.
So Fancy Boutique
Po Box 365611
Hyde Park, MA 02136
Be sure to include your name, order number, email, phone number and reason for return.